Q. I linked a Clio matter to DocketBird, but I don't see a folder for the matter in Clio. Why not?
A. A Clio folder will not be created for a DocketBird case until you have used DocketBird to downloaded at least one document in the case. If you have downloaded a document and you still don't see the folder, try refreshing your list of folders on Clio. If you still don't see us, contact us and let us know the full case number, title, and court.